The customer activation operating system

Get every customer to first value faster.

Turn closed-won handoffs into guided customer workspaces, coordinate both teams, resolve risks early and prove activation with trusted evidence.

Unlimited customer participantsOutcome-first analyticsEnterprise security controls

Acme enterprise rollout

Activation overview

Watch
72%
Plan progress
64%
Activation readiness
3d
Forecast slip
Confirm success plan
Done
2
Upload production data sample
Waiting on customer
3
Configure regional roles
In progress
4
Publish first live report
Next

One system from handoff to activation

Everything the implementation team and customer need—nothing they do not.

Activation, not checklists

Define the first-value event, attach evidence and verify that every customer has reached a meaningful outcome.

Adaptive onboarding plans

Launch versioned playbooks that branch by product, segment, region, integration and customer answers.

A customer portal people use

Give every participant a focused next-action view instead of a complicated project-management interface.

Explainable risk and forecasts

See exactly why a project is slipping, the likely date impact and the action that will recover it.

Forms, files and approvals

Collect customer inputs securely with versioning, malware quarantine and complete decision trails.

Durable automation

Run reminders, escalations, handoffs and integration syncs as resilient, replayable workflows.

The outcome graph

Know whether work is done—and whether value was actually achieved.

OnboardOrbit connects objectives, milestones, tasks, evidence, product events, stakeholders and decisions into one activation record. That record becomes a trusted handoff to the next customer lifecycle stage.

Original target stays separate from the live forecast
Risk explanations include evidence and recommended actions
Activation requires accepted evidence or an audited override
Customer effort is measured alongside internal delivery
Verified activation record
Northstar production launch
Production data imported
Product event
Verified
Three team members active
Usage threshold
Verified
First report published
Product event
Verified
Go-live approved
Customer approval
Verified
Security engineered into every boundary

Tenant isolation, immutable audit trails and secure customer collaboration.

Every tenant-owned record is scoped by organisation, sensitive integrations are encrypted, uploaded files enter quarantine and privileged overrides require a reason.

Review security controls